All orders will be dispatched on the next working day following receipt.

For example, all orders placed on Monday will be dispatched on Tuesday. Orders placed on Friday, Saturday or Sunday will be dispatched on Monday.

UK COST

We offer 2 delivery options. Royal Mail Tracked 24 and Royal Mail Tracked 48. Costs are dependant on the weight of your order and will be calculated at checkout.

Royal Mail Tracked 24

0- 2kg £6.95

2- 5kg £7.95

5-10kg £9.95

Royal Mail Tracked 48

0- 2kg £4.95

2- 5kg £5.95

5-10kg £6.95

INTERNATIONAL ORDERS

International orders will be sent via the courier selected.

Shipping costs are calculated based on the weight of products ordered and the shipping time depends on the location, but these are clearly displayed prior to
checkout.

Grace Cole products can be delivered to many countries around the world. See full details on our Delivery
and Shipping page.

Please email us: shop@colebeauty.com and we will do all we can to help.

Please email us: shop@colebeauty.com and we will do all we can to help.

We want our customers to love our products but if you do need to return an order please email: shop@colebeauty.com with your order number and we will be happy to help.

You have the right to return an item in its original condition and packaging within 14 days of receipt.

We can only accept returns of products that were originally purchased from us. The original order details will be required.

Yes our products are vegan. We are committed to creating luxurious, cruelty-free formulas that align with our ethical and sustainable values.

No, Grace Cole products are completely cruelty-free. Neither our ingredients nor our finished products are tested on animals, reflecting our commitment to ethical and responsible practices.

All Grace Cole products are proudly developed and manufactured in England, UK. By partnering with British manufacturers, we support local expertise, craftsmanship, and industry while ensuring our products meet the highest standards of quality.

Grace Cole products are all dermatologist tested and approved. Our products are suitable for all skin types, including sensitive skin. We advise customers with extremely sensitive skin to conduct a patch test 48 hours prior to use if you are using the products for the first time or if you have not used our products for a while. 

If you are unsure, we would recommend consulting your GP before adding any products into your routine. 

Grace Cole products are all dermatologist tested and approved. Our products are suitable for all skin types, including sensitive skin. We advise customers with extremely sensitive skin to conduct a patch test 48 hours prior to use if you are using the products for the first time or if you have not used our products for a while. 

If you are unsure, we would recommend consulting your GP before adding any products into your routine. 

Our ingredients are sourced with various factors in mind - such as the purpose of the product, overall sustainability (environment protection, social responsibility and economic development) of the ingredient, efficacy & safety of the ingredient, and location of its source/proximity to our manufacturing facility in England.

All Grace Cole products are formulated with a minimum of 90% natural ingredients. The remaining ingredients are carefully selected synthetic or nature-identical ingredients that perform a specific role that natural alternatives cannot match as effectively. These include preservatives that keep formulas safe and stable, emulsifiers that bind water and oil-based ingredients together, and texture agents that ensure each product feels and performs as it should. Every non-natural ingredient is chosen with the same care and safety standards as the rest of the formula. Nothing is included without a reason.

Sustainability matters to us. We are committed to sourcing ingredients responsibly, with consideration for environmental impact, biodiversity and fair working conditions throughout our supply chain. We continually review our ingredient sourcing and work with suppliers who share our values, with the goal of ensuring that what goes into our products is as good for the planet as it is for your skin. We are on a journey and will always be transparent about our progress.

You can find this information on the product bottle/container. As part of EU cosmetic directives (the rules the beauty industry have to follow in Europe), the Period After Opening (PAO) appears as a little picture of an open jar with a number displayed in the middle. The number tells you how long an opened product can be kept (for instance, 12M indicates 12 months).

You can find this information on the product bottle/container. As part of EU cosmetic directives (the rules the beauty industry have to follow in Europe), the Period After Opening (PAO) appears as a little picture of an open jar with a number displayed in the middle. The number tells you how long an opened product can be kept (for instance, 12M indicates 12 months).

Grace Cole is a British body care brand made in England, built on the belief that your body deserves the same standard of care as your face. Every formula combines skincare-active ingredients, a triple adaptogen complex rooted in Ayurvedic and Eastern wellness practice, and incredible fragrances designed to elevate the everyday.

Grace Cole is part of the Cole Beauty family, a group of brands united by a passion for accessible, high-quality beauty that genuinely delivers. Vegan, cruelty-free and dermatologically tested.

To become a stockist, please use the form in the 'Contact us' section of the website footer.

To enquire about an influencer partnership with Grace Cole, please email: shop@colebeauty.com

The Grace Cole team would love to hear from you, a member of our team will respond to your enquiry within 7 days if we can work together. If you have not received a response after 7 days, we are sorry your request is not possible currently.