If for any reason you are not entirely satisfied with your order, you may return any item in its original condition for a full refund of the price of the product within 14 days from delivery.
Please note, you will only be able to return a beauty set if you return all products from the set unless one of the products is damaged, faulty or incorrect.
We are only able
to accept returns and provide refunds for those orders placed on our website.
Products purchased from a physical store or from other websites are subject to
the returns policies of the store or website from which they were purchased.
Please note that we cannot accept returned products that we reasonably believe have been used unless the reason for the return is because the product is damaged or faulty. If we believe the returned products have been used, we will notify you that no refund will be available and you will be responsible for arranging for such products to be returned to you within 28 days of our notification.
Our returns policy does not affect your statutory rights.
Returning damaged, faulty or incorrect items
In the unlikely
event that you receive an incorrect, mis-described or faulty product, please
contact our customer services team with the order number, the faulty item's
name and number, and a description of the fault. If you return products to us
because they are incorrect, mis-described or faulty, we will refund the price
of the product in full together with the applicable delivery charges and any
reasonable costs you incur in returning the item to us.
For more information on returning items, please see our Terms and Conditions of Sale.